Reviews
4.8 of 5 stars
187 Ratings, 31 Reviews
The Patient Satisfaction Rating is derived from patient surveys based on the likelihood to recommend this provider’s office.
Trust Provider with Care
Average provider Trust Provider with Care rating 4.8 out of 5 stars4.8
Likely to Recommend
Average provider Likely to Recommend rating 4.8 out of 5 stars4.8
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5 out of 5 stars5 of 5 stars
Reviewed on 4/30/2024
I couldn't be more pleased with the doctor, nurse, and receptionists. The doctor and nurse were both patient and playful with my child, and it made the whole experience so painless. Dr. Burgess was non-judgmental and encouraging, and it was extremely refreshing. I wish I remembered the nurse's name- she was so professional and kind. It was the best doctor's appointment I've ever experienced with my daughter, and I am so thankful I went with this office as her new primary care place! Thank you to the whole team!!
5 out of 5 stars5 of 5 stars
Reviewed on 4/28/2024
I am so pleased to have found Dr Burgess.
5 out of 5 stars5 of 5 stars
Reviewed on 4/28/2024
Dr Burgess is just wonderful
5 out of 5 stars5 of 5 stars
Reviewed on 4/21/2024
Dr Burgess is absolutely wonderful!
2 out of 5 stars2 of 5 stars
Reviewed on 3/10/2024
Staff needs to wash hands before they are in room an after
5 out of 5 stars5 of 5 stars
Reviewed on 3/5/2024
I am always treated good
5 out of 5 stars5 of 5 stars
Reviewed on 3/3/2024
I look forward to seeing Dr Burgess each year and when necessary. Always a respectful and thorough conversation about my concerns and care
5 out of 5 stars5 of 5 stars
Reviewed on 3/3/2024
That I was treated very good and everyone was was kind and courteous especially Dr Shannon Burgess
5 out of 5 stars5 of 5 stars
Reviewed on 3/3/2024
The provider was over 45 minutes late.
5 out of 5 stars5 of 5 stars
Reviewed on 3/3/2024
Dr. Burgess explained things carefully and treated me with respect. Everything about my visit, even the part I had been dreading beforehand, went extremely smoothly. She really could not have done a better job. When I had labwork drawn, I did continue to feel some pain even after the initial stick, until the needle was removed. It was not horribly uncomfortable, but I am only mentioning it because most of the times I have had labs drawn I have only felt pain during the stick itself. Other than that, I was satisfied with my interaction with the lady who drew blood--she was courtious and professional.
5 out of 5 stars5 of 5 stars
Reviewed on 2/27/2024
This was a new patient visit. Dr. Burgess did everything she should have and asked and answered the right questions and gave me answers.
5 out of 5 stars5 of 5 stars
Reviewed on 2/18/2024
As always Dr Burgess really listened to me and worked on a solution to my issue
5 out of 5 stars5 of 5 stars
Reviewed on 2/13/2024
Dr. Shannon Burgess is very kind, knowledgeable, listens carefully to you, answers your questions , very trustworthy. She has insight and understanding of your medical issues, and demonstrates very high ability in coming up with the diagnosis. I am very grateful and thankful she is my primary care physician.
5 out of 5 stars5 of 5 stars
Reviewed on 2/11/2024
Dr. Shannon Burgess is the best of the best.
5 out of 5 stars5 of 5 stars
Reviewed on 1/31/2024
I love having Dr. Burgess for my doctor.
5 out of 5 stars5 of 5 stars
Reviewed on 1/30/2024
Dr. Burgess always appears as though she has time for me. She treats me and my health like a priority. We talk it through and I feel like we are working together. I am grateful that she is my doctor. She is a sharp contrast to the office and MA staff. No eye contact or smiles. Both team members talked at me not with me. A different approach from the support staff could take this office to the next level. As is, I only come back because I appreciate Dr. Burgess so much.
5 out of 5 stars5 of 5 stars
Reviewed on 1/28/2024
Awesome
5 out of 5 stars5 of 5 stars
Reviewed on 1/17/2024
Dr burgess is so professional, knowledgeable, courteous and kind!
5 out of 5 stars5 of 5 stars
Reviewed on 1/16/2024
The Medical Student was great! I felt extremely comfortable with him.
5 out of 5 stars5 of 5 stars
Reviewed on 1/9/2024
Thank you!
5 out of 5 stars5 of 5 stars
Reviewed on 1/9/2024
Dr. Burgess always listens carefully and talks through the treatment plan in a collaborative way to make sure I understand the next steps.
5 out of 5 stars5 of 5 stars
Reviewed on 12/19/2023
Dr. Burgess is amazing. She was very knowledgeable and thoughtful during my visit.
5 out of 5 stars5 of 5 stars
Reviewed on 12/10/2023
Dr Burgess ALWAYS provides excellent care!
5 out of 5 stars5 of 5 stars
Reviewed on 12/6/2023
My experience was very good. Getting into My Chart very frustrating. Seems like they are always rejecting a password and making me make up a new one. I know I need to call them. I still don't have the "New Test Result" for the blood work done one 12/7. I guess I should call Pediatrics and Internal Medicine to ask for a hard copy of the "Result".
5 out of 5 stars5 of 5 stars
Reviewed on 11/19/2023
always pleasant and knowledgeable
2 out of 5 stars2 of 5 stars
Reviewed on 11/15/2023
The doctor seemed offender when I took it upon myself to get another opinion I felt they should have not minded since doctors send patients got other opinions frequently Two heads are better than one
5 out of 5 stars5 of 5 stars
Reviewed on 11/8/2023
They were very courteous, and were able to give us the appointments as soon as possible. Awesome service. Thank you.
5 out of 5 stars5 of 5 stars
Reviewed on 11/5/2023
I feel very comfortable with my doctor
5 out of 5 stars5 of 5 stars
Reviewed on 10/1/2023
Superb ?
5 out of 5 stars5 of 5 stars
Reviewed on 10/1/2023
We love Dr. Burgess!
5 out of 5 stars5 of 5 stars
Reviewed on 9/17/2023
Every one of the individuals that I saw were very helpful and they listen to my jokes. Which made me feel good, might not them, but it made me feel good. They all did an excellent job and I thank you