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A Solution Built on
Microsoft Teams & Azure.
Secure, Dependable, Proven
Powerful
Most Requested Features like Live Wallboards, Reporting, & Recording
Familiar
Looks & Feels like Microsoft Teams & Microsoft 365
Open
Works with the Microsoft Power Apps, Automate, & BI
Simple
Simple & Fast to Buy, Setup, & Use
Contact Center for Microsoft Teams Features
Analytics
Live and historical analytics of call history
Reporting
Report on customer engagement
Call Recording
Ability to assign policies to record calls
Wall Boards
Live wall boards allow agents and managers to monitor performance
Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.
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Advanced Queue Functionality
Advanced Queue functionality bring all the functionality to turn Microsoft Teams platform into your contact center: Skills based routing, barge in, live insight and interaction with calls in queue, advanced options for callers while in queue and more.
Contact Sales
WallBoard
Live queue statistics report real-time on calls in Landis Contact Center queues. Allows contact center managers and agents with access to view many statistics related to calls in queue.
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Contact Center for Microsoft Teams News
What is the Queues app in Microsoft Teams?
Learn about the features of the Queues app in Microsoft Teams that was just announced by Microsoft.
Read More »
April 11, 2024
Improve Microsoft Teams Contact Center CX with Artificial Intelligence Affordably and Quickly
Introduction In this article we will talk about improving your Microsoft Teams Contact Center customer experience with artificial intelligence. We
Read More »
March 21, 2024
How the Landis Attendant Console Fits in Your Microsoft Teams Environment
The question often comes up, “Where does the Landis Attendant Console for Microsoft Teams fit into a Microsoft Teams Voice
Read More »
December 19, 2023
What is the Queues app in Microsoft Teams?
Learn about the features of the Queues app in Microsoft Teams that was just announced by Microsoft.
Read More »
April 11, 2024
Improve Microsoft Teams Contact Center CX with Artificial Intelligence Affordably and Quickly
Introduction In this article we will talk about improving your Microsoft Teams Contact Center customer experience with artificial intelligence. We
Read More »
March 21, 2024
Landis Technologies Blog
What the Industry is Saying About Contact Center for Microsoft Teams
“…integrating efficient contact center solutions with popular communication platforms like Microsoft Teams is becoming increasingly crucial for businesses. The Landis Contact Center stands out as a beacon of innovation in this domain. Landis Contact Center is not just compatible with Microsoft Teams – it is designed to blend seamlessly into it. This integration ensures a unified solution that feels familiar to Teams users, significantly reducing the learning curve and enhancing productivity.”
IPFone
“I’m a huge fan of Landis, their ethos, their way of working and their team… [Product is] simple, clean, easy to set up and install and above all, very powerful and customer led. From my first interaction many years ago, their truthful and ethical way of working was a fit for mine and I’m grateful to have them as a partner…”
James B., Charterhouse
“The Landis contact center solution helped us to alleviate Microsoft Teams limitations and allowed us to provide a better and richer telephony experience to our users.”
Dany Lam-Tow, Sanofi
We have heard you guys saying ‘Easy and simple deployment’ for about 12 months now, and as we just saw, it is just that. Looks great
Gary Wood, Nuwave
“If it is anything like your other products I am looking forward to this [contact center for Microsoft Teams]”
Grady Pace, Senior Technologist
source
“…I would also highlight Landis Technologies as a very capable company [in the Teams Voice/Contact Center solution space]…”
Steven Collier, Microsoft MVP
source
We Support the Microsoft Teams Community
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